Frequently Asked Questions
When does cover commence?
Cover for all classes of insurance can be arranged at any time to suit your
circumstances. This can commence at any time in the future but cannot be backdated.
However, please see below regarding Professional Indemnity Insurance and retroactive
cover that we offer.
As a self-employed / Limited Company business
what types of Insurance cover are compulsory?
It is advisable to consider all elements of insurance to protect you from
a variety of risks within your market. You are, however, compelled by current
legislation to have Employers' Liability Insurance - see Property & Liability
Insurance section on the Computer Contractors website page.
In addition, often under contract, you are required to carry Professional Indemnity insurance cover. From time to time you may also be required to have Public Liability cover.
How long does it take to arrange cover?
The application process is on-line to provide a fast and efficient service.
Normally the whole process, including dispatch of documentation, will take
7/10 working days. Depending on volumes of applications we will endeavour
to respond quicker than this but on receipt of your application, an acknowledgement
will be sent, if eligible under the terms of the scheme, cover will take effect
immediately payment is received.
Who and what is covered under the scheme?
The scheme is designed, exclusively, for Computer Contractors and Design Engineers
for whom we try to have a wide acceptance level. These persons can be defined
as self-employed businesses, whether limited company or sole proprietor, who
undertake work on a contractual basis for third parties resolving Information
Technology issues. They can be Project Managers, Consultants and Designers
involved in IT, Telecommunications, sometimes MOD projects - for further clarification
please contact Caunce O'Hara by email at info@caunceohara.co.uk
The different classes of Insurance are detailed on the Computer Contractors Scheme Web page. The intention is to insure professional activities. We cannot accept anyone who conducts manual work at a client's premises e.g. construction or welding work.
Who provides the insurance and how can you
be so competitive?
Insurance is arranged by a variety of insurers including NIG, and under binding
agreement between Underwriting Syndicates at Lloyd's. It is for this reason
and the fact that the application is processed on-line that this comprehensive
cover can be provided so competitively. We provide one of the widest wordings
available with the lowest excesses.
How can I pay for this insurance?
By cheque or by debit or credit card, when payment is requested by Caunce
O'Hara. Payment need not be made at the time of application.
What happens when the Insurance is due to be
renewed?
Caunce O'Hara will make contact in writing, automatically, prior to expiry
of the cover. Renewal will be processed on receipt of confirmation, from you,
of your requirements. For this reason it is important that your address details
are maintained up to date.
What happens if I have to make a claim under
the Insurance Policy?
Please contact Caunce O'Hara's dedicated Claims Department either by email
at info@caunceohara.co.ukor by
telephone on 0161 833 2100. In either case, to help us to respond promptly,
please quote the relevant insurance policy number and provide brief details
of the nature of the claim.
How do I find out the terms and conditions
of each type of insurance policy?
From the Computer Contractors Page, go to apply on-line at
the bottom of the page/Online Application page go to click to apply
online click on the apply button next to the appropriate
class of insurance at the bottom of the page click here for
a specimen policy and conditions.
How do I cancel or vary the terms of cover?
Please advise us in writing to the email address at the bottom of this page
Professional Indemnity: What is Retroactive
cover?
Retroactive cover applies solely to Professional Indemnity Insurance. Once
this class of insurance is arranged, it will cover you for any future claims
which may relate back to an occurrence which pre-dates the date on which the
insurance policy commenced as far back as the date on which your business,
in its current form, was established.
For this type of insurance, cover can only be confirmed after receipt of a declaration, at inception or renewal, that you are not aware of any circumstances which could give rise to a claim.
What if I do not qualify for the scheme; can
I still get cover?
Your internet application will be referred to our scheme underwriter for further
consideration. If still considered to be unsuitable for the scheme, in some
cases we may be able to offer terms from the open market.
For clarification of any queries not covered above please advise us by emailing info@caunceohara.co.ukproviding your telephone contact details.
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